Privacy Policy


Welcome to TapToWash, a convenient door-to-door car wash service provider operating in Pune. This Privacy Policy is designed to help you understand how we collect, use, share, and retain your personal information when you use our website and mobile application. By using our services, you agree to the terms outlined in this policy.

1. Data collection and use:

1.1 Information We Collect:-

  • User Account Information - When you create an account, we collect your name, email address, phone number, and address to facilitate our services.
  • Payment Information - We may collect payment details to process transactions securely.
  • Vehicle Information - To provide personalized car wash services, we collect information about your vehicle, including its make, model, and license plate number.
  • Location Data - With your consent, we collect your device's location data to connect you with our nearest car wash professionals.

    • 1.2 How We Use Your Information:-

  • Service Provision - Your information is used to schedule and deliver car wash services at your doorstep.
  • Communication - We use your contact information to send service updates, promotional offers, and important notifications.
  • Improvement of Services - Analyzing user data helps us enhance our services, personalize user experience, and address any issues.

    • 2. Data sharing and disclosure:

    2.1 Third-Party Service Providers:-

  • We may share your information with third-party service providers, such as payment processors and logistics partners, to fulfill our service obligations.
  • These providers are contractually obligated to handle your data securely and are prohibited from using it for any other purpose.

    • 2.2 Legal Compliance:-

  • We may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.

    • Data retention:

  • We retain your personal information as long as necessary to provide services and fulfill the purposes outlined in this policy.
  • If you wish to delete your account, please contact us, and we will promptly handle your request, subject to legal and contractual restrictions.

    • Security measures:

  • We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
  • These measures include encryption, access controls, and regular security audits.

    • Opt-out options:

  • Users have the right to opt out of promotional communications. You can manage your communication preferences within your account settings or by contacting our support team.

    • Contact Us:

    If you have any questions or concerns about our Privacy Policy, please contact us at taptowashservices@gmail.com.


    Changes to Privacy Policy:

    TapToWash reserves the right to update this Privacy Policy periodically. We will notify you of any material changes through our website or other communication channels.

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