Last Updated: 22nd Jan 2024
Welcome to TapToWash! We appreciate your interest in our door-to-door car wash services. Please carefully read and understand the detailed Terms and Conditions ("Terms") outlined below. These Terms govern the legal agreement between you, the user (referred to as "you" or "the car owner"), and TapToWash, the provider of car wash services through our mobile application and website. Your use of our services signifies your acknowledgment, understanding, and acceptance of these Terms. If you do not agree with any part of these Terms, we strongly advise you not to use our services.
1. Scope and Purpose:
1.1 Agreement:-
These Terms delineate the contractual relationship between TapToWash and users, governing the use of our door-to-door car wash services, mobile application, and website. Your engagement with our services serves as an explicit agreement to abide by these Terms and any additional guidelines or rules communicated on our platform.
1.2 Inclusive Coverage:-
These Terms comprehensively cover your interaction with our door-to-door car wash services, mobile app, and website, ensuring a unified user experience.
1.3 Supplementary Guidelines:-
Users must adhere to any supplementary guidelines or rules provided on our platform, serving as additional instructions for specific service aspects.
1.4 Ongoing Agreement:-
Your continued use of TapToWash implies a continuous agreement to these Terms, including any subsequent modifications or additions introduced to enhance our services.
1.5 User Awareness:-
Regular review of these Terms is encouraged to stay informed about updates, fostering a transparent and trusting relationship between TapToWash and users.
2. User Obligations:
At TapToWash, we believe in fostering a positive and secure environment for all our users. To ensure a smooth and enjoyable experience, please familiarize yourself with your obligations while using the TapToWash app and website.
2.1 Appropriate Use:-
2.1.1 Responsibility and Compliance:-
Users are expected to use the TapToWash app and website responsibly, adhering to ethical standards and in compliance with all applicable local, national, and international laws and regulations.
2.1.2 Authorized Usage:-
The services provided by TapToWash are intended solely for personal, non-commercial use. Users are granted a limited, non-exclusive, and revocable license to access and use our services.
2.1.3 Prohibited Conduct:-
In the interest of creating a secure and respectful community, users are strictly prohibited from engaging in the following activities:
2.1.4 Unauthorized Access:-
Users must not attempt to access accounts, data, or features for which they do not have explicit authorization. Unauthorized access includes trying to log in to another user's account or accessing backend systems without permission.
2.1.5 Interference with Services:-
Users shall not interfere with the normal functioning of the TapToWash app or website. This includes any actions that may disrupt, disable, overburden, or impair the proper working of our services.
2.1.6 Malicious Activity:-
Engaging in any form of malicious activity, such as hacking, distributing malware, phishing, or any other attempt to compromise the security or integrity of TapToWash's systems, is strictly prohibited.
2.1.7 Respect for Others:-
Users are expected to treat others with respect and courtesy. Any form of harassment, bullying, or discriminatory behavior towards other users, our staff, or service providers is unacceptable.
2.1.8 Content Integrity:-
Users are responsible for the accuracy and truthfulness of the information they provide on the TapToWash app and website. Any false or misleading information may result in account suspension or termination.
2.1.9 Security of Account Credentials:-
It is the user's responsibility to maintain the confidentiality of their account credentials, including usernames and passwords. Any unauthorized use of an account should be reported to TapToWash immediately.
2.1.10 Consequences of Violation:-
Failure to adhere to these User Obligations may result in the suspension or termination of your TapToWash account. Legal action may also be pursued in cases of severe or repeated violations.
3. License:
3.1 Limited License:
TapToWash grants you a limited, non-exclusive, revocable license to access and use our services for personal and non-commercial purposes.
This license does not include the right to modify, reproduce, distribute, or create derivative works based on our services.
4. Account:
4.1 Account Creation:
Users are required to create an account to access certain features of our services.
You are responsible for maintaining the confidentiality of your account credentials, including usernames and passwords.
5. Services:
5.1 Description of Services:
TapToWash provides door-to-door car wash services, facilitating bookings through our mobile application and website.
The availability of services may vary based on location and other factors, and we reserve the right to update or modify our services at any time.
6. Payment:
6.1 Payment Terms:
7. Cancellations and Refunds:
7.1 Cancellation Policy:
Users may cancel their car wash booking within the specified time frame as communicated during the booking process.
Cancellations made outside this time frame may be subject to fees as outlined in our cancellation policy, available on our website.
7.2 Refund Policy:
Refunds for canceled services will be processed in accordance with our refund policy, available on our website.
TapToWash reserves the right to refuse refunds for services already rendered or for reasons outlined in our refund policy.
8. Ratings and Reviews:
8.1 User Feedback:
Users may provide ratings and reviews based on their experience with TapToWash services.
TapToWash reserves the right to moderate and remove inappropriate or fraudulent content to maintain the integrity of our rating system.
9. Prohibited Conduct:
9.1 Restricted Activities:
Users are prohibited from engaging in activities that violate these Terms, including fraud, harassment, and misuse of our services.
Violation of these terms may result in the suspension or termination of your account.
10. Disclaimers:
10.1 Service "As Is":
TapToWash provides services "as is" and does not guarantee the availability, accuracy, or reliability of our services.
We disclaim all warranties, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability:
11.1 Liability Limitation:
TapToWash shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Our total liability for any claims arising out of or related to these Terms is limited to the amount paid by you for the services in question.
12. Indemnification:
12.1 Indemnity:
By utilizing TapToWash's services, you explicitly agree to indemnify and hold TapToWash, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our services. This indemnity includes, but is not limited to, legal fees, settlement costs, and any other expenses incurred by TapToWash because of your actions, behavior, or violation of these Terms.
impler terms, if TapToWash or any of its affiliated entities face legal action or incur expenses due to your use of our services, you agree to cover these costs and protect TapToWash from any financial harm. This indemnification clause is essential to ensure that users take responsibility for their actions on our platform and understand the potential consequences of any misuse or violation of our Terms and Conditions.
13. Dispute Resolution:
13.1 Informal Resolution:
In the event of any disputes, both parties agree to attempt to resolve the matter informally through negotiation or mediation.
Users are encouraged to contact TapToWash at taptowashservices@gmail.com to initiate the resolution process.
13.2 Arbitration:
If an informal resolution is not possible, any disputes arising from or relating to these Terms will be resolved through binding arbitration, in accordance with the rules of the arbitration institution mutually agreed upon.
The prevailing party will be entitled to reasonable attorneys' fees and costs.
14. Governing Law:
14.1 Applicable Jurisdiction:
These Terms are governed by the laws of [Jurisdiction], without regard to its conflict of law principles.
14.2 Legal Certainty:
The choice of [Jurisdiction] provides legal certainty and a clear framework for dispute resolution.
14.3 Cross-Border Disputes:
Users agree that [Jurisdiction] laws apply, and any legal proceedings will occur in the courts of [Jurisdiction].
14.4 Updates and Notice:
TapToWash reserves the right to update the governing law clause, with users notified of changes through our website, the app, or other communication channels.
For any questions or concerns about the governing law or these Terms, contact us at taptowashservices@gmail.com.
15. Changes to these Terms:
TapToWash reserves the right to update these Terms periodically. Users will be notified of any material changes through our website, the app, or other communication channels.
16. Miscellaneous:
16.1 Entire Agreement:
These Terms constitute the entire agreement between TapToWash and the user, superseding any prior agreements or understandings.
16.2 Severability:
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17. Contact Us:
If you have any questions or concerns about our Terms and Conditions, please contact us at taptowashservices@gmail.com.
Thank you for choosing TapToWash!
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